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Privacy Policy

Privacy Policy for Really Custom

Last updated: August 24, 2026

1. Introduction
Really Custom ("we," "us," or "our") operates an online store that sells custom t‑shirts and apparel. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect
We may collect the following types of information:

2.1 Information You Provide to Us
- Contact details such as your name, email address, phone number, and shipping/billing address
- Account information such as your login details if you create an account
- Order details such as products purchased, customization details, and transaction information
- Messages you send us, such as customer support inquiries or feedback

2.2 Information Collected Automatically
When you visit our site, we may automatically collect:
- Device and browser information (IP address, browser type, operating system)
- Usage data (pages visited, time spent on pages, clicks, referring/exit pages)
- Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information
We use the information we collect for purposes including:
- Processing and fulfilling your orders
- Creating and managing your account
- Communicating with you about your orders, account, and customer support requests
- Sending you marketing communications (where permitted by law and your preferences)
- Improving and personalizing our website, products, and services
- Detecting, preventing, and addressing technical issues, fraud, or illegal activity
- Complying with legal obligations and enforcing our terms and policies

4. Legal Bases for Processing (If You Are in the EEA/UK)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:
- To perform a contract with you (for example, to process your orders)
- To comply with legal obligations
- For our legitimate interests (such as improving our services and preventing fraud), provided your rights and interests do not override those interests
- With your consent, where required (for example, for certain marketing activities)

5. How We Share Your Information
We may share your information with:
- Service providers who help us operate our website and services (such as payment processors, shipping carriers, analytics providers, and email service providers)
- Business partners involved in fulfilling your orders or providing related services
- Professional advisors (such as lawyers, accountants, or auditors) where necessary
- Authorities or other parties when required by law, legal process, or to protect our rights, property, or safety, or that of others

We do not sell your personal information.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Keep you signed in to your account
- Understand how you use our website and improve performance
- Provide relevant content and, where applicable, marketing

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.

7. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal reporting requirements).

8. Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Accessing the personal information we hold about you
- Requesting correction of inaccurate or incomplete information
- Requesting deletion of your personal information, subject to legal obligations
- Objecting to or restricting certain processing
- Withdrawing consent where we rely on your consent

To exercise your rights, please contact us using the details in Section 11.

You can also opt out of marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us.

10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: kevin@reallyawesomeshirts.com

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the website after any changes means you accept the updated Privacy Policy.

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